Save Millions with Intelligent Automation
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Call Centre Automation Helps Remote and In-Person Customer Service Teams

Your best managers know what decisions to make to improve agent engagement and keep operations running smoothly. But people can’t process all of your contact centre data fast enough.
Intradiem works in real time to process massive volumes of data and take immediate action – based on rules you define.

Intradiem identifies time for development and seamlessly guides agents through their shift.
Prioritise agent development while reducing manual effort and overall operational costs.



A Stronger, More Flexible Workforce
The only call centre workforce automation solution that reduces operating costs by keeping agents productive, connected and engaged, no matter where they’re working.
Intradiem’s Intelligent Automation Solutions Now Available through Avaya Select Product Program
Intradiem provides Intelligent Automation solutions that help customer service teams boost productivity, enhance employee engagement, and improve the end-customer experience.
Why Intradiem
Save tens of millions annually
SaaS-based platform and proven approach
Strong and unique financial profile
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