The Total Economic ImpactTM of Intelligent Automation

Independent Study Confirms Business Value of Intelligent Automation

Organisations using Intradiem Intelligent Workforce Automation recognise significant impact on bottom line

Learn how Intradiem’s real-time automation platform delivers customers a 342% ROI over three years and recovery of investment in less than six months.

Highlighted savings include:
£6.9 million value in improved efficiency of employee training (including overhead)
£5.7 million value in increased customer service agent productivity
£0.74 million value in improved administration efficiency
£1.8 million value in reduced employee attrition
£3.9 million value in increased voluntary time off (VTO)

See how Intradiem boosts employee satisfaction, accelerates training time, improves call performance, and facilitates the transition to remote work.

*A commissioned study conducted by Forrester Consulting on behalf of Intradiem. Completed in January 2022.