Long Term Success for Your Virtual Contact Centre

74% of CFO’s say remote work will become more permanent after we move past this crisis – according to Gartner. What does the future of work look like for your organisation? Learn how to succeed with remote agents.

• How to improve agent engagement no matter where your agents work
• Proven ways to reduce cost with workforce automation
• How agents respond and adapt to new contact centre technology
• Identify and mitigate risks associated with quick remote agent growth